When performing the inventory closing procedure, if you receive a message that the “Update has been canceled”, here is how to correct the issue and resume the Close Inventory process.


While performing the Inventory Close we received this message.  “Closing is being paused.  Please fix the problem and resume the calculation.





Based on the information in the message box, the issue is related to Item: CC5.3WR.  If we go to the “Product Information Management” module then, click on “Released Products” to open the Released Products screen.   Here we will filter by our Item Number: CC5.3WR

Next click on the “Purchase Tab” then click the “Open Purchase Order Lines” button.  This will open the Open Purchase Order Lines screen.   On this screen right click the Purchase Order Number and in the menu click “View Details” to open the purchase order.



                                                                                                                                                                                                                                                                                                 

On the Purchase Order screen click the “Request Change” button.  This will put the PO in Status: Draft.  



When the purchase order is back at Status: Draft, remove the line for item CC5.3WR.


After the line item is removed from the PO, close the PO.  Now go to the Inventory Management module and in the “Periodic” area click “Closing and Adjustment to open the Closing and Adjustment screen.

In the Closing and Adjustment screen, the Inventory Close Voucher on “Hold” will have a “Red X” under OK.  Highlight the voucher line then, click the “Calculation” dropdown.  Click “Resume Calculation” and the Inventory Close calculation will resume from where it encountered the error.



After the calculation is completed, the voucher line will have a green check in the field under OK.  This indicates the Closing Calculation completed and posted correctly.  Click “Close” to close the Closing and Adjustment screen.