Nelson Brothers IT Helpdesk

General

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General 31

• How to Access the Barracuda Email Security Service
• How to Install and Sign In to Slack on an Android (9) Device
• How to Install and Log in to Slack on Windows
• How to Log In to Slack Via Web Browser
• How to Install and Configure the Slack Outlook Add-in For Windows

See all 31 articles

AX 33

• How to Create and Finish an In-House Repair Workshop Order
• How to Set up the Packing Slip Print Window Options
• How to Create and Finish an Outside Repair Workshop Order
• How to Add Driver’s Pay Charges to a Sales Order
• How to Create A Direct Delivery Sales Order For Bulk Products

See all 33 articles

D365 74

• How to Enter External Item Numbers and Descriptions Using the Excel Add-In
• How to Update a Vendor’s Remit to Address in D365
• How to Cancel a Purchase Order if it has Already Been Received but not Invoiced
• How to Create a Finished Good Released Product By Copying An Existing Product in D365
• How to Update/Add a Customer’s ATF License Information in D365

See all 74 articles

Internal Knowledge Base

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Azure 5

• Azure SQL Info for Drone Project
• Azure SQL Info for Gassing App Project
• PowerApp per App License Adding
• Adding a Read Only User to SQL Servers for ISG in Azure
• Azure Standards

Infrastructure 27

• Nelson Public Facing IP Ranges
• How To Uninstall SentinalOne On MacOS
• How To Reset A Stuck Product Key
• Birmingham Blink Camera Configuration
• How to Get Support for the Pitney Bowes Postage Machine in the Birmingham 1F Office

See all 27 articles

Nelson Brothers iOS and Android App Information 2

• App Store Connect
• Google Play Console

Data Masons EDI 1

• How to Recover Corrupted Workflow Scheduler Cache File swResourceList

SentinelOne 0

Citrix Configuration (New Market) 0

Tier 1 and Tier 2 Views Freshservice 1

• Tier 1 and Tier 2 Views Freshservice

Kioware Wisenet Wav Software Setup Guide 0

Nelson Brothers App 1

• Bluehost Info

DR Backup for Entra ID and Intune 3

• DR Backup for Intune
• DR Backup for Entra ID
• DR Plan and Documentation

Parrish iPads 1

• Parrish iPads Config

Defender for Endpoint and Sentinel

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ASR 1

• List of Disruptive ASR Rules

Run-Books

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Alert Logic 1

• Remotely Remove Alert Logic

3rd Party Services

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Connect Wise - Screen Connect 0