Nelson Brothers IS Helpdesk

General

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General 29

• How to Access the Barracuda Email Security Service
• How to Install and Sign In to Slack on an Android (9) Device
• How to Install and Log in to Slack on Windows
• How to Log In to Slack Via Web Browser
• How to Install and Configure the Slack Outlook Add-in For Windows

See all 29 articles

AX 33

• How to Create and Finish an In-House Repair Workshop Order
• How to Set up the Packing Slip Print Window Options
• How to Create and Finish an Outside Repair Workshop Order
• How to Add Driver’s Pay Charges to a Sales Order
• How to Create A Direct Delivery Sales Order For Bulk Products

See all 33 articles

D365 60

• How to Enter External Item Numbers and Descriptions Using the Excel Add-In
• How to Add a Person as a Driver in D365
• How to Update a Vendor’s Remit to Address in D365
• How to Cancel a Purchase Order if it has Already Been Received but not Invoiced
• How to Create a Finished Good Released Product By Copying An Existing Product in D365

See all 60 articles

Internal Knowledge Base

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Azure 4

• Azure SQL Info for Drone Project
• Azure SQL Info for Gassing App Project
• PowerApp per App License Adding
• Adding a Read Only User to SQL Servers for ISG in Azure

Infrastructure 21

• Nelson Public Facing IP Ranges
• How To Uninstall SentinalOne On MacOS
• How To Reset A Stuck Product Key
• Birmingham Blink Camera Configuration
• How to Get Support for the Pitney Bowes Postage Machine in the Birmingham 1F Office

See all 21 articles

Nelson Brothers iOS and Android App Information 2

• App Store Connect
• Google Play Console

Data Masons EDI 1

• How to Recover Corrupted Workflow Scheduler Cache File swResourceList

SentinelOne 0

Apple ID 0

Citrix Configuration (New Market) 0

Tier 1 and Tier 2 Views Freshservice 1

• Tier 1 and Tier 2 Views Freshservice

Zebra Printer 0

Kioware Wisenet Wav Software Setup Guide 0

Patch My PC 0

RingCentral 1

• ALGO 8180 Audio Alerter | Paging Setup on RingCentral

RingCentral for Teams Plugin 1

• Setup Guides: RingCentral for Teams Plugin

Mac OS 5

• MacOS Enrollment to ABM and MDM
• User access to Personal iCloud and Apple Store
• Sync the Desktop and Documents Folder with One Drive
• Temporary Apple Username Given to user who did not chose personal or managed after a domain was Claimed in ABM
• MacOS Post Enrollment Setup

Connectwise 1

• Elevate a support session into service mode

Parrish iPads 1

• Parrish iPads Config