How to Cancel a Purchase Order if it has Already Been Received but not Invoiced.
If you get a request to Cancel/Void/Remove/Delete a Purchase order and it has already been received, but not yet invoiced, follow the below directions.
Open the Purchase order by navigating to
Accounts payable >> Purchase orders >> All purchase orders
Find and select the Purchase order you want to Cancel.
Make sure the Purchase order status is “Received”
On the Receive tab in the ribbon, choose “Product receipt”
This will open Product receipt journal page.
Choose the “Cancel” option.
If you receive a message stating “A pending vendor invoice exists for this product receipt and must be removed.” You’ll have to close this window and remove the pending invoice.
To remove the pending invoice, on the Invoice tab in the ribbon, choose the “Pending invoices” option.
This will open the Pending invoices page.
Click the “Edit” option at the top.
This will open the Pending vendor invoice.
Choose “Delete” at the top.
When asked to “delete a record in Vendor invoices” choose “Yes”
Close this window and you will be returned to the Pending invoices page. You should no longer see any entries in this page.
Close the window and return to the Product receipt journal page.
Choose “Cancel” again.
When asked to confirm the cancellation, choose “Yes”
You should see a message stating “Product receipt INV/90732534 has been canceled.”
Close this page and return to the Purchase orders page.
On the Purchase order tab in the ribbon, choose “Cancel”
When asked to confirm the cancellation, choose “Yes”
In the Cancel purchase order flyover pane on the right side, choose “OK”
You should receive a message stating “Please confirm the purchase order after the status is switched to 'Canceled'.”
The Purchase Order has now been cancelled.