Nelson Brothers IT Helpdesk

For the "SBU Electronic Blast Report" PowerApp, if you only share the app with a user, they will still get an App permissions modal window whe...

1. Go to https://www.concursolutions.com/ and sign in using your nelbro.com email and password. After signing in, you should be shown a QR code to set up tw...

If you receive a suspicious email and are concerned it may be a phishing attempt, you can report it using the Phish Alert Report add-in for Microsoft Outloo...

If the door is locked using one of the screenless 2n Security Panels that look like this: If you are using a Nelson Brothers 2n Security Card, tap ...

If the door is locked using one of the screenless 2n Security Panels with a call button that look like this: If you are using a Nelson Brothers 2n ...

If the door is locked using one of the Touchscreen 2n Security Panels that look like this: If you are using a Nelson Brothers 2n Security Card, tap...

If a Yealink CTP18 Tabletop Touch Panel in a conference or meeting room is on the "Please enter the pairing code" screen, follow these directions ...

The TV in Suzanne's office has a wireless screen sharing device connected to it that works similar to how the wireless dongles work in the Conference/Me...

Created: 6/12/2025

Step 1: At the bottom right of your screen you should see a cloud icon. Below is a photo showing what the icon will look like. Click on the cloud icon. ...