General

Default solution folder, feel free to edit or delete it.

How to Access the Barracuda Email Security Service
The Barracuda ESS is used by end users to view emails that have been blocked or quarntineed without the need to contact the helpdesk. The Barracuda ES...
Fri, Apr 17, 2020 9:29 AM
How to Install and Sign In to Slack on an Android (9) Device
In the Google Play Store search for Slack and Install it. (It is a free app)       Once the app is installed, open it and click the “Sign In”...
Thu, Apr 23, 2020 8:23 AM
How to Install and Log in to Slack on Windows
Navigate to https://slack.com/downloads Click the “DOWNLOAD (64-BIT)” button When prompted, select a location to save the installer and click...
Thu, Apr 23, 2020 9:21 AM
How to Log In to Slack Via Web Browser
Navigate to https://nelbroteam.slack.com Click the “Sign in with Office 365” button Enter your Nelson Brothers username (Ex. bcummings@nelson...
Thu, Apr 23, 2020 9:24 AM
How to Install and Configure the Slack Outlook Add-in For Windows
Click the “Send this email to Slack” button in the Ribbon on the Home tab. This will open the Slack for Outlook pane. Click the “Connect to S...
Thu, Apr 23, 2020 9:30 AM
How to Install the Outlook Calendar for Slack App
In the Navigation pane on the left, scroll down to the “Apps” section and click the “+” button.     This will open the “Browse Apps” window. ...
Thu, Apr 23, 2020 9:35 AM
How to Create a Teams Meeting (Audio or Video Conference Call)
In the Calendar section of Outlook, click the “New Teams Meeting” Fill in the Title, Choose any attendees, Choose a date/time Make sure that ...
Thu, Apr 23, 2020 9:39 AM
How to Configure/Access the 4D Legacy remoteApp Client
Open Internet explorer and navigate to the RDS Login Page: https://rds03.nelsonbrothers.net/RDWeb/Pages/en-US/login.aspx Enter your domain credentials a...
Thu, Apr 23, 2020 9:44 AM
How to Forward Your Phone Number to an Outside Line
To forward your desk phone number to an outside line, first press the Call Forward button. Depending on your phone model, the wording may look like one of t...
Thu, Apr 23, 2020 9:46 AM
How to Use the Snipping Tool to Capture Screenshots for a Support Issue
To take a screenshot of an issue on your computer, Windows has a handy tool built in called the Snipping Tool. To launch the Snipping Tool, search for “Sn...
Thu, Apr 23, 2020 4:07 PM